Frugal Living

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Posts Tagged ‘Bayantel

Bad Customer Service and How it Pays to Blog About It

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I can be tough customer. My sister I am a very demanding costumer and I am not denying that. I do not like it when sales ladies follows and breathes down on my neck as I am looking around any stores. Sometimes before entering the store, I like telling the sales lady to quit following me around of I am off their store.

I have read enough stories from Consumerist that made me raving envious about how posting their rants at their site help dissatisfied customers. Consider this story about Sam who got a new MacBook Pro after the Apple Customer Care erased his hard drive without his permission when this guy brought his Mac in and Apple found some ladybugs inside his laptop. Sam seeked the help of Consumerist and got a replacement in order for him to “restore faith in the company.” Or about J. Money who blogs at Budgets are Sexy thought he did everything to get the photographer who skipped town without handing out his wedding photos. He threatened to sue, without avail and when he finally thought to create a blog about the wedding fiasco. He named names and even included dates, and viola! Two days and 300 hits after, the photos were all emailed to him and two weeks after that, the photos were in his hands. According to J., “so for a measly $9.99 (for the domain name) and a few hours of hard work, Operation Wedding Pictures was a success!

At any rate, it does pay to blog about bad customer services– in the US, I am afraid. I have read enough bitching in the local blogs here but there really isn’t any clue if Customer Service in our country is topnotch or at least has improved.

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Written by Alma

22 December 2008 at 4:21 pm